PlayStation Network Three Assurances In Status Update
Even though PSN is still down, Sony has managed to offer us three assurances regarding the status update for the PlayStation Network. The first of these steps that we need to discuss is the letter that CEO Howard Stringer wrote, which we discussed in detail in a previous post. The main thing that Stringer wanted to do was to reach out to PSN users and assure them that they are doing all they can, as well as the fact that the service could be up within days – we have heard that one before.
The second is an important step for the PlayStation Network to be restored. According to an article on The PlayStation Blog Sony are now in the final stages of restoring PSN, and are now undergoing internal tests. It is believed that the service could be up any day now. They just need to make certain that our data will remain safe once PSN is brought online.
The final step that we thought you would be interested to know is that Sony is to offer a free year of identity protection. They have made a deal with Debix, Inc. to provide this service. You will need to sign up for this, which we advise you to do right away. Sony knows that their customers are not happy with the PlayStation Network Status, so they hope that these three steps, along with the other benefits we reported last week will keep us happy.
Can Sony really do anymore to please PSN users, apart from bringing the service back online?