Harraway Law Ltd is under investigation by the Solicitors Regulation Authority. Caroline Harraway, its owner and solicitor Caroline Harraway are also being investigated.

As I reported last Sunday, she and her firm charged a reader more than £1,200 to prepare a will for him and Lasting Powers of Attorney for both his parents. While the will was written, more than a decade later the LPAs were not completed. In fact, one of the parents died waiting.

Caroline Harraway

Harraway then questioned whether Harraway was actually the client and suggested that the reader had not paid the bill. He had also made a deal privately with her staff, and she paid him for his work directly. This cut out Harraway’s firm.

But, Harraway’s bank statements proved it.

The Mail on Sunday has received complaints from others about the company. One says: ‘We instructed her in January 2021 to start probate proceedings for my late husband and paid her £1,300 up-front costs for the work and probate fees, and she did nothing.’ Harraway again blamed her staff.

Another reader paid more than £1,300 for Harraway to implement his late father’s will, and says: ‘It’s been 12 months now and we’ve ended doing it all ourselves’. His credit card company has refunded him.

Harraway Law closed its offices in Cottingham in East Yorkshire in July. Some clients were not aware that it had closed. Harraway is still a licensed solicitor.

SRA has launched an investigation into her conduct as a director of the company, and the Legal Ombudsman will accept complaints from individuals clients.