Police swooped on a mobile phone shop after a male worker was caught scrolling through a female customer’s intimate selfies.
Louise Johnson (28 years old) took her iPhone 11 for repair after it was broken and the battery had been damaged when she dropped it to the ground.
She agreed to pay £85 for the phone to be fixed at The Mobile Doctor in Worcester on Saturday 13 November.
She was shocked to find a man working for the company looking at her intimate photos in her underwear and bikinis, which were taken by her for her boyfriend.
Although police confirmed that the man looked at Louise’s picture for fifteen minutes, they were unable to help Louise because he hadn’t downloaded the pictures or shared them.

Marketing manager Louise Johnson, 28, pictured, said she was horrified to find out an employee at Worcester’s The Mobile Doctor went through her intimate photos after she left her iPhone 11 there to be repaired

Louise (pictured) was informed by the police that she could not be identified as the individual who examined her photographs because they were subject to GDPR.
Louise claims she grabbed the handset, but the man took it back.
“She said, “As soon I entered, he locked my phone and placed it on the side. But, when I looked at my wallpaper, I was certain it was mine.
I asked if the phone was ready and he replied that it took another hour to fix the frame.
“But, I knew that he had been on my smartphone, so I requested it back. I swiped up to view my recent tabs, and found out that he was browsing through my photos from many years ago.

Louise is pictured. She claimed the police refused to help her, saying that the man had not downloaded or shared her images.

Pictured: The 28-year old was visiting her friend in Worcester when she accidentally dropped her phone.
“Some of these were very personal to me.
“There were photos of me in my bikinis, and also in my underwear. They were very intimate. It was pictures that I had taken and sent to my boyfriend.
“I could see that they were looking at him.
“I was disgusted, and I was shocked. It was unbelievable.
“I took the phone off of the counter. But he grabbed my arm and scratched me hard.”

Louise (pictured in the frotnt at the shop) said that the man scratched the back of her hand as she attempted to retrieve her phone.

According to the 28-year old, she claimed that an employee saw photos of her taken one year ago for her boyfriend.

According to the marketing manager, she was feeling ‘completely violated’ by her employee and described it as ‘creepy’ and ‘perverted’
‘I felt completely violated. It’s perverse and creepy for someone to see their most intimate photos without their consent.
When Louise demanded her phone back, she claims the man refused to hand it over unless she coughed up £85 for the repair.
The woman called the police and they attended to her shop. They confirmed that CCTV had shown the man browsing through her phone for about 15 minutes.

Louise is pictured. She claimed police said that her CCTV revealed that the employee looked at her mobile for fifteen minutes before she picked it up.

The Mobile Doctor spokeswoman said that they had resolved the matter in the presence police.

Louise was surprised when the man told her she couldn’t get his full name even though he was looking through her pictures.
Officers were unable to intervene because the man hadn’t downloaded the images or shared them. Therefore, no law was broken.
Louise, a marketing manager from London who was visiting friends in Worcester, added: ‘When I asked the police for the man’s name they refused claiming it was because of GDPR.
I almost collapsed in shock. I mean, a stranger man could look through my private photos and not ask permission. But his identity is secured by data protection. Is that possible?
The Mobile Doctor spokeswoman said that they had resolved the matter in the presence police.

Louise said the repair shop employee demanded £85 for the phone repairs after she caught him looking at her pictures