Police swooped on a mobile phone shop after a male worker was caught scrolling through a female customer’s intimate selfies.

Louise Johnson (28 years old) took her iPhone 11 for repair after it was broken and the battery had been damaged when she dropped it to the ground.

She agreed to pay £85 for the phone to be fixed at The Mobile Doctor in Worcester on Saturday 13 November. 

She was shocked to find a man working for the company looking at her intimate photos in her underwear and bikinis, which were taken by her for her boyfriend.

Although police confirmed that the man looked at Louise’s picture for fifteen minutes, they were unable to help Louise because he hadn’t downloaded the pictures or shared them. 

Marketing manager Louise Johnson, 28, pictured, said she was horrified to find out an employee at Worcester's The Mobile Doctor went through her intimate photos after she left her iPhone 11 there to be repaired

Marketing manager Louise Johnson, 28, pictured, said she was horrified to find out an employee at Worcester’s The Mobile Doctor went through her intimate photos after she left her iPhone 11 there to be repaired 

Police told Louise, pictured, that they could not give her the name of the employee who looked at her pictures because of GDPR

Louise (pictured) was informed by the police that she could not be identified as the individual who examined her photographs because they were subject to GDPR.

Louise claims she grabbed the handset, but the man took it back.

“She said, “As soon I entered, he locked my phone and placed it on the side. But, when I looked at my wallpaper, I was certain it was mine.

I asked if the phone was ready and he replied that it took another hour to fix the frame.

“But, I knew that he had been on my smartphone, so I requested it back. I swiped up to view my recent tabs, and found out that he was browsing through my photos from many years ago.

Louise, pictured, said the police told her they could not help her because the man did not download or shared her pictures

Louise is pictured. She claimed the police refused to help her, saying that the man had not downloaded or shared her images.

The 28-year-old, pictured, was in Worcester visiting a friend when she dropped her phone and smashed the screen

Pictured: The 28-year old was visiting her friend in Worcester when she accidentally dropped her phone.

“Some of these were very personal to me.

“There were photos of me in my bikinis, and also in my underwear. They were very intimate. It was pictures that I had taken and sent to my boyfriend.

“I could see that they were looking at him.

“I was disgusted, and I was shocked. It was unbelievable.

“I took the phone off of the counter. But he grabbed my arm and scratched me hard.”

Louise, pictured in frotnt of the shop, said the man scratched her hand when she tried to get her phone back

Louise (pictured in the frotnt at the shop) said that the man scratched the back of her hand as she attempted to retrieve her phone.

The 28-year-old said the employee looked at pictures of her that were taken for her boyfriend's eyes only a year ago

According to the 28-year old, she claimed that an employee saw photos of her taken one year ago for her boyfriend. 

The marketing manager said she felt 'completely violated' and said the employee was 'creepy and perverted'

According to the marketing manager, she was feeling ‘completely violated’ by her employee and described it as ‘creepy’ and ‘perverted’

‘I felt completely violated. It’s perverse and creepy for someone to see their most intimate photos without their consent.

When Louise demanded her phone back, she claims the man refused to hand it over unless she coughed up £85 for the repair.

The woman called the police and they attended to her shop. They confirmed that CCTV had shown the man browsing through her phone for about 15 minutes.

Louise, pictured, said police told her CCTV showed the employee had been looking at her phone for 15 minutes before she came to pick it up

Louise is pictured. She claimed police said that her CCTV revealed that the employee looked at her mobile for fifteen minutes before she picked it up. 

A spokesperson for The Mobile Doctor said: 'We have resolved the issue in the presence of police.'

The Mobile Doctor spokeswoman said that they had resolved the matter in the presence police.

Louise was shocked when she was told she could not get the man's name, even though he had been going through her personal pictures

Louise was surprised when the man told her she couldn’t get his full name even though he was looking through her pictures.

Officers were unable to intervene because the man hadn’t downloaded the images or shared them. Therefore, no law was broken. 

Louise, a marketing manager from London who was visiting friends in Worcester, added: ‘When I asked the police for the man’s name they refused claiming it was because of GDPR.

I almost collapsed in shock. I mean, a stranger man could look through my private photos and not ask permission. But his identity is secured by data protection. Is that possible?

The Mobile Doctor spokeswoman said that they had resolved the matter in the presence police.

Louise said the repair shop employee demanded £85 for the phone repairs after she caught him looking at her pictures

Louise said the repair shop employee demanded £85 for the phone repairs after she caught him looking at her pictures