Following a claim that she found a snail in her roast, one woman made a vow to boycott Toby Carvery.
Chloe Walshaw (24), and her boyfriend, ordered two meals at Tipton’s Burnt Tree Island restaurant via Uber Eats. It was January 1.
After spotting the molluscs in her peas, the Dudley teacher enjoyed her first roast dinner.
The restaurant apologized to her and gave her a full refund. An investigation is underway.
Chloe Walshaw (24 years old) claims that she found a snail during her roast dinner. This photo was taken by Uber Eats at Toby Carvery Burnt Tree Island
Teacher explained that he ordered the delivery on Uber Eats to Toby Carvery Burnt Tree Island. This was for him and his boyfriend.
“We had each a carvery, and we were both sent beef and turkey. The first time I had ordered there. I go to the restaurant every day, but today I was too lazy. Their service has never been a problem in the past.
Chloe said that her boyfriend and she were eating their dinner when Chloe spotted the animal.
She said: ‘I was getting food on my fork and I thought I’ll have a bit of peas and I dug down in the peas and that’s when I saw it.
Chloe (pictured), said that she ate the entire meal after finding the snail in her peas. Her boyfriend, however, decided to not finish the meal.
“I was physically sick. Halfway was up.
“I was shocked. I had food all over my face and I ate it. It was definitely on the top of my meal and not somewhere in between.
“I stopped eating, and I ate all the food in my stomach. Then I told my boyfriend that it was not what I wanted to eat.
‘I told him that I was going to take a look at it and my boyfriend replied, “I don’t eat it too.”
Chloe, who has been given a refund and £40 voucher, said she will not be returning to Toby Carvery because of the snail in her meal (pictured)
She continued: ‘I called them up and the girl that answered the phone said contact Uber Eats to get a refund and she’ll notify the chef and I emailed the photos over and they asked to give me a call.
‘Uber Eats have given me a refund, it was £20.63.’
Meanwhile Chloe also revealed she has also been offered a £40 voucher by Toby Carvery, who asked for the food back so they can investigate further.
“I will never go back to that place again,” Chloe said. Chloe stated that although she once went regularly, it is not something that I will ever do again.
Toby Carvery spokesman said, “We’re sorry we couldn’t deliver our meal up to our usual high standard. But thank you for your feedback. We’d love to make amends by giving a refund and looking into it internally.”
The incident isn’t the first time that diners have encountered an unwelcome guest at the restaurant. Robyn Phillips, a resident of Boreham in Essex, noticed something in her food that she thought was a maggot.
This isn’t the first instance of a chain restaurant finding an unusual creature during a meal.
In September 2018, Robyn Phillips from Boreham, Essex, was enjoying a meal at the restaurant in nearby Chelmsford when she spotted what she initially thought to be a maggot in her dish.
The horrifying sight was posted by her on Facebook. She wrote: “Just to let everybody know, I wouldn’t eat at Chelmsford Toby Carvery because I found a large maggot in my food.
“Not what I expected when I went out to eat, disgusting. It’s not where I want to go again. Please feel free to comment on the article.
The insect turned out to be a caterpillar.