Amazon crashed today across the globe, leaving many drivers without access to their routes for over four hours.
Amazon Music, Prime Video, Alexa, Ring, and Amazon Web Services, which offer a variety of online services, began experiencing issues at 3.30pm.
Bloomberg reported that by 7pm three delivery partner companies had indicated that the Amazon app which was used for communication with delivery drivers was offline. The result is vans left idle to collect packages and no communication from Amazon.
The company suffered a severe outage during its Christmas shopping season. This could lead to long term logjams, especially in an already difficult time for the supply chain.
Amazon executives stated that they identified the problem’s root cause and were currently fixing it.
Amazon claimed that the downtime was due to an issue with their application programming interface (API), which is a series of protocols used for building and integrating applications software.
Amazon stated in its report to the service health dashboard that they are having issues with APIs and consoles in the US East-1 Region.
The company later updated to say that they were seeing some signs of recovery, but it could not give a time frame.
Amazon indicated that it does not yet have an ETA for complete recovery.
The Amazon Web Services outage is far worse than the others because it provides cloud computing services to individuals, universities, governments and companies around the world.
Many service providers have been affected worldwide by the outage including iRobot. Users also had issues with Disney+. However, the app was back up just before noon ET in New York.
Ring confirmed that they were aware of this issue and are working to fix it. iRobot announced on its website, “A major Amazon Web Services outage (AWS) is currently impacting my iRobot Homes App.”
Amazon’s and AWS-hosted websites have been experiencing frequent outages in Great Britain
Amazon.com was unavailable in the UK starting at 3.30pm. This is due to the global outage which halted online Christmas shopping
Amazon is experiencing problems across the globe. This has caused frustration for thousands of people who were trying to shop Christmas presents. DownDetector monitors internet outages. It shows that North America and Europe are experiencing problems, as well as Asia.
Amazon has also been affected in parts of Eurpoe (USA), Pakistan, India and Asia.
DownDetector monitors outages online and displays information about North America, Europe and Asia.
The site had more than 28,000 problems with Amazon Web Services as of 5.35 pm.
The company said that they had identified the root cause of the problem and are working to recover it.
With just 18 days to Christmas, many are still buying gifts. But they’ll have to wait longer until their holiday wish list is complete.
This frustration has been shared by many users who have taken to Twitter to voice their dismay.
Tweet by Twitter user “The Public Archive”: Amazon is down. It is now that Christmas is in peril.
The platform crashed in middle of Christmas shopping, which is why MoonChild was upset.
Amazon Music has been a problem for users. Amazon Music costs $16 per month.
Amazon experienced a similar issue in July, when its services were disrupted for nearly two hours and at the peak of the disruption, more than 38,000 user reports indicated issues with Amazon’s online stores.
The company also experienced another outage in June.
The Jeff Bezos-founded company was one of hundreds of websites around the world that went down on June 8 – others were CNN, The New York Times, Shopify, PayPal, Reddit, the White House and British Government.
Reports said issues were caused by a ‘service configuration’ at their server provider Fastly triggered mass outages.
With just 18 days to Christmas, many are still buying gifts. But they’ll have to wait longer until their holiday wish list is complete.
According to DownDetector, there have been more than 9000 incidents in which people reported issues with Amazon’s services and products
Amazon Music has been a problem for users. Amazon Music costs $16 per user.
Amazon faced a similar problem in July when its online services were interrupted for almost two hours. More than 38,000 users reported issues at Amazon’s online store.
Although it is unclear as to the exact configuration or whether Fastly meant for it, it was resolved within three hours. During this time, government websites, media outlets, and online shopping sites all experienced major problems.
Fastly, a Content Distribution Network (CDN), provides services to businesses through the use of its global network servers.
CDN improves internet loading speed and provides cheaper bandwidth. However, it all runs on the same network.
It can stop companies from using the internet if that network is damaged, as it did this morning.
According to ToolTester, users have suffered 27 outages in the last 12 months from Amazon.