Click and Collect is a way to prevent thieves from taking Christmas gifts purchased online. Police are urging you to call Citizens Advice, who revealed that 22,000 parcels had been reported missing or stolen by Citizens Advice last month.

  • After recent rise in parcel thefts, police recommend that you use click-and-collect. 
  • From now through December 25, close to 1billion parcels of food will reach homes
  • However, couriers can still leave parcels at doorsteps and driveways if they aren’t careful.
  • Citizens Advice received 22,000 visits to its lost and stolen parcels website last month










Police are advising people buying Christmas presents online to use click and collect services after a spate of parcels being stolen when left outside homes.

A total of almost one billion parcels will be sent to households between now and December 25, thanks to the growth in internet shopping. 

Royal Mail will deliver 500,000,000 packages.

Many parcels are left by couriers at driveways or on doors.

Police are advising people buying Christmas presents online to use click and collect services after a spate of parcels being stolen when left outside homes

Following a string of thefts from parcels left outside their homes, police advise people who are buying Christmas presents online that they use click and pick services.

Citizens Advice reported that it received over 22,000 visits from its stolen and lost parcels website last month.

After being victim to the theft, hundreds of victims took to social networking to vent their frustrations. Many accused parcel businesses of not treating complaints seriously.

In Camden, North London, police are advising residents: ‘Choose click and collect so you can collect your parcel from a secure location.’

Deputy Chief Constable Amanda Blakeman, of the National Police Chiefs’ Council, said: ‘With a stronger drive to shop online, it has presented thieves an opportunity to target parcels.

‘But this type of crime is preventable and we’re asking everyone to do all that they can to stop this crime happening.’

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