Facebook crashed once again, just 2 months after an outage that cost Facebook $100million.
Since 12.30 pm today, users have had problems connecting to the massive social media network.
A faulty update caused a global downtime of seven hours on Facebook, Instagram and Messenger in October.
For the issue to be fixed, engineers needed to make a trip to Santa Clara to see its Santa Clara Data Center.
Today 88% of journalists reported that they are having difficulty accessing the site. Concerned users took to Twitter to voice their dismay.
One user wrote, “Facebook down or experiencing service problems.” One added, “Facebook is down or having service trouble.” Facebook is now down.
In October the repair was delayed, according to one insider who was posting on Reddit, because of ‘lower staffing in data centers due to pandemic measures’.
Since 12.30pm, users have had problems connecting to the massive social media network Meta.
Up to 2,000 outage reports were received as of Saturday afternoon at 1pm
These reported outages were mainly in urban areas like London and Manchester
According to an insider, this glitch also caused the disintegration of messaging services used by remote workers to communicate. Those who were able to repair the servers could not get the information to teams within the data-centre.
The key-fob system at Facebook’s Menlo main campus was also disabled. In other words, those who went to WFH could not enter while those inside couldn’t access the conference rooms or any areas that needed a pass.
“There are people out there trying to access… to implement fixes. However, the physical access of the person is different from those with the ability to authenticate and know how to. Indeed Do, therefore there is now an logistical challenge,” said the insider.
88% of users report having difficulty accessing the site. Concerned users resort to social media for help
According to industry sources, Facebook is suffering from two key problems. One is the inability of its staff to work remotely from home and another it’s over dependence on artificial intelligence.
The social media site has been beset by bugs, glitches and AI issues for months – exacerbated by staff not being on premises to deal with or correct issues.
Sources claim that Facebook has not been prepared to handle emergencies, and the company is’very weak’ on the technical front. Another source claimed that Facebook’s current state is ‘a mess’ and has suffered from tech issues for’months.
They added: ‘They think they can do everything with AI – but their tech isn’t up to scratch. They’re WFH, I think.
This was partially responsible for the plunge in Facebook’s share prices that saw $47billion disappear from the market in the second worst day on record. The drop in value was also driven partly by testimony of a whistleblower about the harmful effects the site has on teenagers in Congress.
Mark Zuckerberg – who lost around $7billion amidst the carnage – has previously vowed to make work from home a permanent part of Facebook, telling staff back in June that ‘anyone whose role can be done remotely can request remote work.’
Multi-billionaire, he said that he hopes to work remotely for around half the time in 2022 and predicts that half of his employees will be working off-site permanently by 2030.
Facebook offices are open at the moment, but limited to 25% capacity. Plans to be fully open by October have been pushed back until January 2022 due to the spreading of the Delta Covid variant.