An embarrassing mix-up at the airport meant that a couple boarded the wrong Ryanair flight and traveled 1,200 miles wrong. Ryanair staff then confronted them when they realized their error.
After their son booked their Seville flight to Seville from Stansted Airport, Humaira Shaikh and Farooq Shaikh were thrilled for their fall getaway.
After completing their check-in, the passengers boarded their plane without incident after showing staff their boarding pass.
But they realized that they’d flown 1200 miles the wrong way and ended up landing on Zante in Greece.
Mirror reported that the couple was confused when their phones received an automated message inviting them to Greece. The taxi driver then warned them, ‘This is not Spain.
They claim that they were laughed at by Ryanair employees at Zakynthos Airport. After they made contact with them, they received a complimentary night in a local hotel.
Humaira, Farooq stated that they would not pay for one night of accommodation so they had to cover three more nights.
Humaira Shaikh, Farooq Shaikh, and their son Farooq Shaikh booked them on the Seville plane from Stansted Airport. They were eager for their autumn getaway. They were disappointed to find out that they boarded the wrong flight, and ended up traveling 1,200 miles the wrong way.
They later discovered that the cabin crews didn’t announce the destination of the flight because it was too late to leave the UK.
Humaira & Farooq had to make a decision: Either wait for the next direct flight, in 4 days, or travel multi-stop, including layovers. This would have increased the trip’s length.
The couple were left to foot the bill, around £1,100, for the remainder of their Greek holiday after choosing to wait for the direct journey home.
The problem was that they hadn’t been properly registered with Ryanair. Only one staff member recognized them in time.
Although the Sheikhs were planning to enjoy a nice autumnal stroll in Seville (pictured above), they ended up spending four days on the Greek party island.
![The couple were left stunned when they mistakenly arrived on the Greek island of Zakynthos [File picture]](https://i.dailymail.co.uk/1s/2021/11/18/17/50668257-10218003-image-a-10_1637257745821.jpg)
When they arrived in error on Zakynthos Island, Greece, the couple was stunned. [File picture]
Suleman’s mother was devastated after Suleman spoke with his mom, who revealed that Ryanair had not offered them an apology.
He stated, “I’m completely shocked and outraged that this happened.”
“This has caused severe stress and anxiety in my family.
“My mother suffers already from post-traumatic stress disorder. It was very distressing for me to get her crying calls while at work.
He has also been frustrated after the trip cost him £1,100, with Ryanair refusing to process a refund for the hotels and tours in Seville that his parents never got to enjoy.
Ryanair emails to the couple claimed that signposts for flights were clearly identifiable and screens displayed flight number and destination.
Ryanair was contacted to comment.
According to the pair, Ryanair staff at Zakynthos Airport made fun of them and offered them a night free at a hotel nearby. This was despite their next flight home being delayed by four days.