Santander is having ‘some points’ with card funds as dozens of shoppers complain to monitoring website

  • Financial institution customers complain they can not pay payments or take a look at their on-line buying
  • Downdetector exhibits dozens of complaints shortly after 2pm, earlier than dying down once more in the direction of the night however spiking once more at round 7.30pm
  • One disgruntled buyer, Antony, vowed to vary banks tomorrow
  • Spokesman mentioned: ‘We’re conscious some clients are presently experiencing points with card funds… [we are] working laborious to resolve this ASAP’










Santander card and on-line cost providers are now not working for some clients. 

Financial institution customers have been complaining in the present day that they can not pay their payments or take a look at their on-line buying.

One disgruntled buyer, Antony, vowed to vary banks tomorrow, including: ‘This is not the primary time it is occurred’.    

Web site Downdetector, which tracks complaints of providers now not working, exhibits dozens of complaints shortly after 2pm, earlier than dying down once more in the direction of the night however spiking once more at round 7.30pm. 

Website Downdetector, which tracks complaints of services no longer working, shows dozens of complaints shortly after 2pm, before dying down again towards the evening but spiking again at around 7.30pm

Web site Downdetector, which tracks complaints of providers now not working, exhibits dozens of complaints shortly after 2pm, earlier than dying down once more in the direction of the night however spiking once more at round 7.30pm

An outage map reveals complaints coming primarily from London and Glasgow

An outage map reveals complaints coming primarily from London and Glasgow

An outage map reveals complaints coming primarily from London and Glasgow.  

A spokesman for Santander informed MailOnline: ‘We’re conscious that some clients are presently experiencing points with card funds. 

‘We’re sorry for any inconvenience and are working laborious to resolve this as quickly as attainable.’ 

The corporate issued a press release on Twitter at 7.30pm apologising to clients for the inconvenience.  

Bank users have been complaining today that they cannot pay their bills or check out their online shopping. One disgruntled customer, Antony, vowed to change banks tomorrow, adding: 'This isn't the first time it's happened'

Financial institution customers have been complaining in the present day that they can not pay their payments or take a look at their on-line buying. One disgruntled buyer, Antony, vowed to vary banks tomorrow, including: ‘This is not the primary time it is occurred’

Buyer Claire Wallis reached out to the corporate at 2.50pm, saying she couldn’t make any funds with two of her playing cards.

Santander replied: ‘There appears to be points presently with some Mastercard funds, they hope to have this resolved asap.’

MailOnline has contacted Mastercard for remark. 

Donna Randall requested Tesco if there was an issue with their web site as a result of she couldn’t take a look at her buying, including: ‘Or is there an issue with @satanderukhelp once more?’

The financial institution replied: ‘Hiya Donna, we’re conscious clients are experiencing points utilizing their card and we’re actually sorry you’ve got been affected.’

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