Sky Mobile suffered an outage today. Thousands of Sky Mobile customers complained of not being able to make and receive calls.
Down Detector monitors these issues and reports that there were more than 1,000 reported problems.
Sky’s Help Team reported the first issues at 11:15 GMT. They confirmed that they were investigating the issue and apologized for the disruption.
Sky Mobile customers are complaining about being unable make and receive phone calls due to an outage.
Twitter: “We are aware that Sky Mobile customers could experience problems with voice and data. This includes receiving and making calls.
“We hope that this can be resolved quickly.”
Twitter was used by customers to voice their dismay at the disruption.
One user wrote, “Clearly there is a national outage of skymobile for about 30 minutes now. No update.” Terrible service.
Another tweet: “Is there an issue in Sky Mobile?” My phone cannot connect with the network.
Many people across the country complained about experiencing issues, including hot spots in large cities like London, Birmingham, and Manchester.
Down Detector receives network status updates via various sources, including social media and reports that have been submitted to it.
Down Detector (pictured), a site that tracks such issues reports more than 1000 problems.
London, Birmingham and Manchester emerged as hotspots for these issues.
Sky also confirmed that the issue was present. Customers complained via Twitter about the disruption.